Laura is an innovative thinker in the field of Social Media and has been extensively published on matters concerning compliance with e-commerce issues arising out of the Office of Fair Trading and Advertising Standard Agency guidelines as well as online revenue generation, defamation, electronic communications based offences, effective dispute settlement, business crisis management and reputational management.

Laura has also produced recommendations for the legal sector, sports industry and businesses generally on the effective and compliant use of social media which have been delivered through seminars and featured in industry accredited, legal and journalistic publications.